Terms & Conditions

Last updated: 06.01.2026

Welcome to CocoOne. These Terms & Conditions ("Terms") govern your access to and use of [Store Domain] (the "Site") and any purchase you make from us. The Site is operated by [Legal Entity Name] ("CocoOne," "we," "us," or "our"). By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

By using this Site, you confirm that you are at least the age of majority in your place of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this Site. You may not use our products for any illegal or unauthorized purpose.

2. Products & Availability

CocoOne offers premium plant-based coconut beverages and related products. We make every effort to display our products, ingredients, and nutritional information as accurately as possible. However, we do not guarantee that colors, packaging, or other details shown on your screen are entirely accurate, as these may vary depending on your device.

Certain products may be marked "Coming Soon" or "Sold Out." We reserve the right to limit the quantities of any products we offer, to discontinue any product at any time, and to refuse any order at our discretion. All descriptions and pricing are subject to change without notice.

3. Pricing & Payment

All prices are listed in [Currency] and are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information (including after you have submitted your order) if any information is inaccurate.

Payment is processed securely through Shopify and its integrated payment providers. By submitting your payment information, you authorize us to charge the applicable amount, including any taxes and shipping fees, to your chosen payment method.

4. Subscriptions & Recurring Billing

CocoOne offers subscription options for select products, managed through our subscription provider (Appstle). By enrolling in a subscription, you agree to the following:

• Recurring charges. You authorize us to automatically charge your payment method on the recurring schedule you select (e.g., weekly, monthly) at the price in effect at the time of each order, plus applicable taxes and shipping.
• Automatic renewal. Your subscription will continue and automatically renew until you cancel it.
• Cancellation. You may cancel, pause, or modify your subscription at any time through your customer account or by contacting us at [Support Email]. Changes must be made before your next billing/processing date to apply to the upcoming order.
• Price changes. We may change subscription pricing from time to time. We will provide reasonable advance notice of any price increase, and continued use of the subscription after the change takes effect constitutes acceptance of the new price.

5. Orders & Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraud. If we cancel an order after you have been charged, we will issue a full refund for the cancelled items.

6. Shipping, Returns & Refunds

Shipping, delivery, returns, and refunds are governed by our [Shipping & Handling Policy] and [Return Policy], which are incorporated into these Terms by reference. Because our products are perishable/consumable food items, please review our Return Policy carefully before ordering.

7. Intellectual Property

All content on this Site — including the CocoOne name, logo, trademarks, text, graphics, product imagery, and design — is the property of [Legal Entity Name] or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from the Site without our prior written permission.

8. User Conduct

You agree not to use the Site to transmit any harmful, unlawful, defamatory, or infringing content; to interfere with the Site's operation or security; or to engage in any activity that could damage, disable, or impair the Site. We reserve the right to terminate your access for violating these Terms.

9. Disclaimers

Our products are food and beverage items. Nutritional and allergen information is provided for general guidance; if you have a food allergy, dietary restriction, or medical condition, please review the product packaging and consult a healthcare professional before consuming. The Site and all products are provided on an "as is" and "as available" basis without warranties of any kind, except as required by applicable law.

10. Limitation of Liability

To the fullest extent permitted by law, [Legal Entity Name] and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products. Nothing in these Terms limits any rights you may have under applicable consumer protection laws that cannot lawfully be excluded.

11. Indemnification

You agree to indemnify and hold harmless [Legal Entity Name] and its affiliates from any claim or demand arising out of your breach of these Terms or your violation of any law or the rights of a third party.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Governing Law — State/Country], without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes take effect when posted to this page with a revised "Last updated" date. Your continued use of the Site after any change constitutes acceptance of the updated Terms.

14. Contact Us

Questions about these Terms? Reach us at:

CocoOne [Legal Entity Name] [Business Address] Email: [Support Email]